Banking on Personal Touch

As the banking industry invests in new technology, understanding customers and managing consumer relationships still remain important.

This article discusses the importance of a personal touch in an industry that is being heavily disrupted by technology.

To view this article, click the following link to access the original content.

http://www.northbaybusinessjournal.com/northbay/sonomacounty/8458547-181/technology-banking-customer-service