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5 NPS Follow-Up Questions That Unlock Real Insights
How to move beyond a score—and uncover what actually drives client trust, retention, and referrals. Net Promoter Score (NPS) is one of the most common ways firms measure client loyalty. It’s simple,…
Lead Magnets That Actually Work for Accounting Firms
Let’s face it, most accounting firms struggle to capture attention online. Your website might get visitors, your social posts might get likes, but turning that interest into actual leads? That’s where many firms hit a wall. Enter…
Making the Complex Clear: Infographics Simplify
By Casey McWilliams Communicating Can Be Done in So Many Ways Accounting firms deal in complexity every day. Regulations, timelines, processes, and data-heavy reports are second nature internally, but for clients,…















