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Sebastian Sronce

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  • Net promoter score (NPS) dashboard concept for customer satisfaction and business analytics. Hand using a stylus with a hologram gauge for survey evaluation and KPI data.5 NPS Follow-Up Questions That Unlock Real InsightsTGP Blog
    February 24, 2026 February 27, 20265 NPS Follow-Up Questions That Unlock Real Insights
    How to move beyond a score—and uncover what actually drives client trust, retention, and referrals.  Net Promoter Score...
    By Sebastian Sronce 78 Likes
  • Close up of woman customer giving a five star rating on smartpho5 NPS Follow-Up Questions That Unlock Real Insights in the Accounting IndustryTGP Blog
    December 2, 2025 February 27, 20265 NPS Follow-Up Questions That Unlock Real Insights in the Accounting Industry
    Net Promoter Score (NPS) has become one of the simplest ways for accounting firms to measure client satisfaction...
    By Sebastian Sronce 63 Likes
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  • Hand holding customer satisfaction icon with feedback rating scale, service review, happy face, online survey, customer experience (CX), quality assurance, and business service improvement. The Do’s and Don’ts of Interpreting NPS Data in the Accounting Industry 
    The Do’s and Don’ts of Interpreting NPS Data in the Accounting Industry 
    In the accounting industry, trust, accuracy, and...
  • African american startup employee working from home gesturing in video conference with colleagues Using Webinars as a Client Acquisition Strategy 
    Using Webinars as a Client Acquisition Strategy 
    Webinars have come a long way from...
  • Data analysis is conducted using digital charts and financial dashboards, visualizing stock market performance metrics to express insights for marketing projects, strategy smart business. Know Where You Stand: The Rosenberg Survey’s Three Benchmarking Products Explained 
    Know Where You Stand: The Rosenberg Survey’s Three Benchmarking Products Explained 
    The Rosenberg Survey has been one of the accounting profession's...
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